Rock Agency – Time Management and Communication Efficiency

Story byCam Lee, Rock Agency Founder and Managing Director
We are a digital and communication agency based in Melbourne, Australia. We are dedicated to helping our clients get seen by the people they want. This includes website design and development, digital marketing, SEO, branding, and eCommerce. The agency was founded by me and a developer who worked out of my spare bedroom in 2015. We’ve accomplished a lot in a very short time. We now have a team of 14 and a office (thankfully). We have been fortunate that we are not restricted to a particular industry or client type. We have a wide range of clients with unique business challenges. Although all of our solutions are digital, there’s no set path for what we do. Creative problem-solving is a big part of what it means to love your job. ActiveCollab has been in use since 2016, but I will be honest, it wasn’t at its full potential. The juggle between projects was not as real as it is now. However, I like the way that the tool has helped us meet our business needs. ActiveCollab is a great tool that allows us to make the most of everything it has to offer. From starting to work from home
Things started to pick up at the beginning of this year. Then, COVID-19 suddenly threw a wrench into our lives and we were now working remotely. It’s all well and good to have a project set up and broken down into actionable tasks. But if you can’t reach the person next to yourself and ask them what they’re doing, it makes it difficult to manage staff resources or plan for them. Time tracking is vital because it gives everyone visibility. Account Managers can give out work fairly and the team knows exactly what they have to do each day. It’s important that there is no separation between work and home. Account Managers can give out new work fairly. We also love the budgeting functionality. We can easily align the team’s time with our project budget so we know exactly where we are. This is September 1, Australia’s first day of spring and our 6th month working remotely. Without ActiveCollab, it’s impossible to function with the same level productivity. ActiveCollab has been a huge help in our productivity. We’ll be bringing with us new ways of working as we approach the return to the office. This will allow us to meet the growth we see in our business.

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